Loss of Medicaid Coverage
Lost Medicaid Coverage?
We’re here to help.
Your child’s dental care shouldn’t stop because of a coverage change.
Find out if your family still qualifies – and discover flexible payment options if you don’t.
Coverage is often lost for simple, fixable reasons.
Here are some potential reasons why coverage was lost and how to fix it. Click each reason to see helpful information.
*Children may have a 90-day grace period or emergency coverage in some situations. Try calling Alabama Medicaid directly before assuming coverage has lapsed: (800) 362-1504
Address Not Updated
Why It Happens: Renewal notice sent to old address goes unanswered.
How to Fix It: Update your address at medicaid.alabama.gov or call (800) 362-1504
Income Not Reported or Changed
Why It Happens: A job change or raise wasn’t reported, triggering a review
How to Fix It: Report updated income through Alabama Medicaid – you may still qualify at the new income level
Missing or Incomplete Documents
Why It Happens: Required documents (ID, proof of residency) weren’t submitted with renewal
How to Fix It: Resubmit with complete documents. Call Alabama Medicaid at (800) 362-1504 to confirm what’s needed
Child's Age Milestone
Why It Happens: Coverage ended automatically at age 19 (or 21 for those with disabilities)
How to Fix It: Check eligibility for adult coverage or Marketplace plans at healthcare.gov
Household Size Change Not Reported
Why It Happens: A family member moved in/out, affecting eligibility calculation
How to Fix It: Report the change at medicaid.albama.gov– eligibility is recalculated based on current household
Citizenship / Immigration Status Question
Why It Happens: Documentation was flagged or expired
How to Fix It: Contact Alabama Medicaid directly at (800) 362-1504 or contact Alabama Medicaid for in-person help
Mail Never Received
Why It Happens: Notices sent by mail were lost, ignored, or sent to wrong address
How to Fix It: Sign up for electronic notices and verify contact info at medicaid.alabama.com
Step-By-Step Re-enrollment Guide
1. Check coverage status: medicaid.alabama.com (log in to view current status)
2. Gather documents (ID, proof of income, proof of residency)
3. Complete the renewal application: https://medicaid.alabama.gov
4. Submit before your renewal date
5. Appeal if denied: https://medicaid.alabama.gov or call (800) 362-1504
Direct Links to State Resources
Families can apply or get assistance through the federal CHIP hotline or InsureKidsNow.gov:
1‑800‑318‑2596 (TTY 1‑855‑889‑4325)
How long does re-enrollment take?
Allow 30 – 45 days for processing.
Alternate Payment Methods
CareCredit is a healthcare credit card designed to cover out-of-pocket dental expenses not covered by insurance.
Benefits of CareCredit:
- Check to see if you prequalify without impacting your credit score HERE
- Pay for your dental expenses in manageable installments
- Once approved, you can use CareCredit repeatedly for ongoing dental needs
Applying is simple, and we are here to help with any questions. Ask us about CareCredit today!
Alternate Payment Methods
We also accept Cash, Debit Cards, & Most Major Credit Cards.
Dental insurance can be confusing, but the team at Jambo Kids Dental is here to help. If you are unsure about your child’s dental insurance coverage, please contact our office and let our team help you.
Disclaimer:
We are not authorized or permitted to provide assistance, guidance, or advice regarding your Medicaid or CHIP benefits. All eligibility checks, applications, and renewals must be completed directly through your state’s official websites and resources. We are not responsible for any errors, inaccuracies, or issues that may occur when using external websites or completing forms. Please contact your state’s Medicaid or CHIP office directly for assistance with your benefits.
Kid's Dentist Near You
Jambo Kids Dental
4701-R2 University Drive
Huntsville, AL 35816
Phone:
(256) 535-7405
Hours
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed
